Why was this letter sent to me?
This letter was sent to you to inform you that you have been successfully registered as a Third Party Administrator to represent your client(s).
What does this letter mean?
This letter means that you have been successfully registered as a Third Party Administrator with the Department. You can now provide services on behalf of your client(s) as long as they select you as an authorized representative within their employer account. When you are selected as an authorized representative, you will be granted online access to the employer account. This letter is also letting you know of the categories in which you can represent your client.
What do I do next?
You should provide the TPA ID in this letter to the business(es) that you are representing so that they can identify you in their online account as an authorized representative. Be sure to keep the User ID and TPA ID provided in this letter for your records. If you think this letter was sent to you in error, please contact the Department by calling 1-877-664-6984, Monday through Friday, from 8:00 a.m. to 4:30 p.m.
Where am I in the claims or tax process?
You are registered with the Department as a Third Party Administrator.
Who should I contact if I have any questions?
You can access your employer account online as well as other claims and tax information at www.dws.state.nm.us.
You can also contact a Customer Service Agent in the Unemployment Insurance Operations Center at 1-877-664-6984, Monday through Friday from 8:00 a.m. to 4:30 p.m.