Claims Adjusters, Examiners, and Investigators - Review settled claims to determine that payments and settlements have been made in accordance with company practices and procedures, ensuring that proper methods have been followed. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.
The national average annual salary for this occupation is $60,200 per year. Nationally, the average hourly wage for this occupation is $28.94. The average wage in New Mexico is below the national average. In New Mexico, the average hourly wage is $27.92 and most workers in this occupation earn between $18.94 and $32.40 per hour.
In the table click on the "+" sign to expand/collapse areas.
| Area | Entry Wage | Average Wage | Experienced Wage |
|---|---|---|---|
| National Annual | $60,200 | ||
| National Hourly | $28.94 | ||
| Statewide Annual | $39,405 | $58,065 | $67,395 |
| Statewide Hourly | $18.94 | $27.92 | $32.40 |
| Metro Areas | |||
| Albuquerque Annual | $39,406 | $55,879 | $64,116 |
| Hourly | $18.95 | $26.87 | $30.82 |
| Farmington Annual | - | - | - |
| Hourly | - | - | - |
| Las Cruces Annual | $48,586 | $79,779 | $95,376 |
| Hourly | $23.36 | $38.36 | $45.85 |
| Santa Fe Annual | - | - | - |
| Hourly | - | - | - |
| Regions | |||
| Central Annual | $39,406 | $55,879 | $64,116 |
| Hourly | $18.95 | $26.87 | $30.82 |
| Eastern Annual | $26,954 | $52,692 | $65,561 |
| Hourly | $12.96 | $25.33 | $31.52 |
| Northern Annual | $47,894 | $65,348 | $74,075 |
| Hourly | $23.03 | $31.42 | $35.61 |
| Southwestern Annual | $48,586 | $79,779 | $95,376 |
| Hourly | $23.36 | $38.36 | $45.85 |
A dash '-' indicates that information is not available for this occupation or area.
Metro Areas refer to Metropolitan Statistical Areas.
Regions refer to Workforce Investment Areas.
For more detailed information about New Mexico wages visit the Occupational Employment Statistics program website.
Information displayed represents annual 2010 wages.
Click on the career cluster icon to see a plan of study that will help you complete your Next Step Plan. The Career Plan of Study is a Microsoft Excel document. Many occupations will fit into several career clusters.
New Mexico
2008 to 2018
In 2008 there were about 980 workers in this occupation in New Mexico. The Department of Workforce Solutions estimates that by 2018 this number will decrease by about 7 percent and an estmated 1,050 will be employed in this occupation. Compared to other occupations, employment growth in this occupation has little or no change. Job opportunities indicate few and keen competition, as there should be about 6 openings each year for workers in this occupation.
In the Table click on the "+" sign to expand/collapse areas
| Area | Estimated Employment 2008 | Projected Employment 2018 | Annual Percent Change | Total Annual Average Openings |
|---|---|---|---|---|
| New Mexico | 980 | 1,050 | 0.63% | 6 |
| + Metro Areas | ||||
| Albuquerque | 770 | 840 | 0.85% | 7 |
| Farmington | - | - | - | - |
| Las Cruces | 40 | 40 | 0.25% | 0 |
| Santa Fe | 60 | 60 | 1.04% | 1 |
| + Regions | ||||
| Central | 770 | 840 | 0.85% | 7 |
| Eastern | 60 | 60 | 0.52% | 0 |
| Northern | 80 | 90 | 0.91% | 1 |
| Southwestern | 40 | 40 | 0.49% | 0 |
A dash '-' indicates that information is not available for this occupation or area.
Metro Areas refer to Metropolitan Statistical Areas.
Regions refer to Workforce Investment Areas.
Claims Examiners, Property and Casualty Insurance usually need Bachelor's Degree.
| Education Level | Percentage |
|---|---|
| Bachelor's Degree | 41% |
| Associate's Degree (or other 2-year degree) | 19% |
| Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades) | 18% |
| Some College Courses | 12% |
| High School Diploma (or GED or High School Equivalence Certificate) | 10% |
| Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree, but do not meet the requirements of academic degrees carrying the title of Master. | 0% |
Information based on O*NET data and is the result of a national survey.
Use this list to find educational opportunities for this occupation. Contact the specific schools directly to find out application requirements and program availability.
In the table click on the "+" sign to expand/collapse areas.
| + American Public University System-Hollom | ||
|---|---|---|
| Website:http://www.amu.apus.edu/index.htm | ||
| Type | Standardized Program Title | |
| Associate's Degree | Human Resources Management/Personnel Administration, General | |
| + Central New Mexico Community College | ||
| Website:http://www.cnm.edu/ | ||
| Type | Standardized Program Title | |
| Postsec. Awards/Cert./Diplomas; 1-2 yrs. | Human Resources Management/Personnel Administration, General | |
| + Central New Mexico Community College-Mon | ||
| Website:http://www.cnm.edu/campus/montoya/index.php | ||
| Type | Standardized Program Title | |
| Postsec. Awards/Cert./Diplomas; 1-2 yrs. | Human Resources Management/Personnel Administration, General | |
| + Central New Mexico Community College-Sou | ||
| Website:http://www.cnm.edu/svc/index.php | ||
| Type | Standardized Program Title | |
| Postsec. Awards/Cert./Diplomas; 1-2 yrs. | Human Resources Management/Personnel Administration, General | |
| + Central New Mexico Community College-Wes | ||
| Website:http://www.cnm.edu/campus/westside/index.php | ||
| Type | Standardized Program Title | |
| Postsec. Awards/Cert./Diplomas; 1-2 yrs. | Human Resources Management/Personnel Administration, General | |
| + Central New Mexico Community College-Wo | ||
| Website:http://www.cnm.edu/campus/wtc/index.php | ||
| Type | Standardized Program Title | |
| Postsec. Awards/Cert./Diplomas; 1-2 yrs. | Human Resources Management/Personnel Administration, General | |
| + Western Governors University (WGU) | ||
| Website:http://www.wgu.edu/ | ||
| Type | Standardized Program Title | |
| Bachelor's Degree | Human Resources Management/Personnel Administration, General | |
This list is updated once a year and is compiled from the NM Department of Higher Education and other sources.
| License Title | Contact | Year | Number issued |
|---|---|---|---|
| PRC Non-Resident Agents | NM Public Regulation Commission Insurance Division NMID Agents Licensing Bu 1120 Paseo De Peralta, PERA Bldg., Romm 434, Santa Fe, NM 87501 (505) 582-4601 www.nmprc.state.nm.us/als.htm | 2010 | 91,217 |
| PRC Resident Agents | NM Public Regulation Commission Insurance Division NMID Agents Licensing Bu 1120 Paseo De Peralta, PERA Bldg., Romm 434, Santa Fe, NM 87501 (505) 582-4601 www.nmprc.state.nm.us/als.htm | 2010 | 9,159 |
Other available certificates or credentials may also be desirable. Additional local licenses or permits may be required, and individual businesses may have specific employment requirements. Licensing information is collected through a variety of New Mexico-based resources and does NOT include federal licensing requirements.
| Applied Mathematics | Applied Technology | Listening | Locating Information | Obersvation | Reading for Information | Teamwork | Writing |
|---|---|---|---|---|---|---|---|
| 3 | 0 | 5 | 4 | 4 | 4 | 0 | 3 |
For further information on WorkKeys please visit the ACT-WorkKeys website. Skill levels are provided for individuals who know thier scores.
| Industry | Percent of Employed |
|---|---|
| Administrative and Support Services | * |
| Funds, Trusts, and Other Financial Vehicles | * |
| Insurance Carriers and Related Activities | 58.4% |
| Professional, Scientific, and Technical Services | * |
| Religious, Grantmaking, Civic, Professional, and Similar Org | * |
| Self-Employed Workers, Primary Job | 3.3% |
* Data is confidential.
Source: NMDWS, Economic Research and Analysis Bureau
- Accident Investigator
- Adjuster
- Adjuster, Clerical
- Adjustment Clerk
- Appraiser
- Arson Investigator
- Benefit Authorizer
- Building Appraiser
- Case Manager
- Check Examiner
- Claim Adjuster
- Claim Agent
- Claim Approver
- Claim Auditor
- Claim Examiner
- Claim Investigator
- Claim Processor
- Claim Representative
- Claims Account Manager
- Claims Account Specialist
- Claims Adjuster
- Claims Adjustor
- Claims Analyst
- Claims Auditor
- Claims Director
- Claims Examiner
- Claims Manager
- Claims Representative
- Claims Specialist
- Claims Supervisor
- Claims Vice President
- Compensation Adjuster
- Customer Care Specialist
- Disability Examiner
- Disability Specialist
- Estimator
- Examiner
- Field Adjuster
- Field Liability Generalist
- Fire Adjuster
- Health Claims Examiner
- Home Office Claim Specialist
- Independent Insurance Adjuster
- Inspector
- Inspector, Claim
- Insurance Appraiser
- Insurance Auditor
- Insurance Claims Adjuster
- Insurance Examiner
- Investigator
- Job Estimator
- Liability Claims Manager
- Liability Claims Representative
- Litigation Examiner
- Medical Claims Analyst
- Medical Claims Examiner
- Medical Claims Specialist
- Property Adjuster
- Property Damage Claims Adjustor
- Reinsurance Claim Analyst
- Salvage Determiner
- Workers Compensation Claims Adjuster
- Workers Compensation Claims Examiner
- Workers Compensation Examiner