Hotel, Motel, and Resort Desk Clerks - Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
The national average annual salary for this occupation is $21,430 per year. Nationally, the average hourly wage for this occupation is $10.30. The average wage in New Mexico is slightly below the national average. In New Mexico, the average hourly wage is $9.44 and most workers in this occupation earn between $8.20 and $10.06 per hour.
In the table click on the "+" sign to expand/collapse areas.
| Area | Entry Wage | Average Wage | Experienced Wage |
|---|---|---|---|
| National Annual | $21,430 | ||
| National Hourly | $10.30 | ||
| Statewide Annual | $17,054 | $19,635 | $20,925 |
| Statewide Hourly | $8.20 | $9.44 | $10.06 |
| Metro Areas | |||
| Albuquerque Annual | $17,613 | $20,061 | $21,286 |
| Hourly | $8.47 | $9.64 | $10.23 |
| Farmington Annual | $16,904 | $18,123 | $18,732 |
| Hourly | $8.13 | $8.71 | $9.01 |
| Las Cruces Annual | $17,167 | $17,719 | $17,995 |
| Hourly | $8.25 | $8.52 | $8.65 |
| Santa Fe Annual | $20,133 | $23,297 | $24,878 |
| Hourly | $9.68 | $11.20 | $11.96 |
| Regions | |||
| Central Annual | $17,613 | $20,061 | $21,286 |
| Hourly | $8.47 | $9.64 | $10.23 |
| Eastern Annual | $16,502 | $17,443 | $17,913 |
| Hourly | $7.93 | $8.39 | $8.61 |
| Northern Annual | $16,767 | $20,712 | $22,684 |
| Hourly | $8.06 | $9.96 | $10.91 |
| Southwestern Annual | $17,304 | $19,430 | $20,493 |
| Hourly | $8.32 | $9.34 | $9.85 |
A dash '-' indicates that information is not available for this occupation or area.
Metro Areas refer to Metropolitan Statistical Areas.
Regions refer to Workforce Investment Areas.
For more detailed information about New Mexico wages visit the Occupational Employment Statistics program website.
Information displayed represents annual 2010 wages.
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New Mexico
2008 to 2018
In 2008 there were about 3,280 workers in this occupation in New Mexico. The Department of Workforce Solutions estimates that by 2018 this number will have no growth by about 10 percent and an estmated 3,600 will be employed in this occupation. Compared to other occupations, employment growth in this occupation has little or no change. Job opportunities are good or favorable, as there should be about 32 openings each year for workers in this occupation.
In the Table click on the "+" sign to expand/collapse areas
| Area | Estimated Employment 2008 | Projected Employment 2018 | Annual Percent Change | Total Annual Average Openings |
|---|---|---|---|---|
| New Mexico | 3,280 | 3,600 | 0.92% | 32 |
| + Metro Areas | ||||
| Albuquerque | 800 | 930 | 1.51% | 13 |
| Farmington | 100 | 100 | 0.51% | 1 |
| Las Cruces | 130 | 150 | 1.49% | 2 |
| Santa Fe | 460 | 480 | 0.38% | 2 |
| + Regions | ||||
| Central | 800 | 930 | 1.51% | 13 |
| Eastern | 980 | 1,060 | 0.80% | 8 |
| Northern | 1,030 | 1,130 | 0.87% | 9 |
| Southwestern | 450 | 470 | 0.52% | 2 |
Metro Areas refer to Metropolitan Statistical Areas.
Regions refer to Workforce Investment Areas.
Hotel, Motel, and Resort Desk Clerks usually need High School Diploma (or GED or High School Equivalence Certificate).
| Education Level | Percentage |
|---|---|
| High School Diploma (or GED or High School Equivalence Certificate) | 66% |
| Less than a High School Diploma | 24% |
| Some College Courses | 7% |
| Associate's Degree (or other 2-year degree) | 3% |
Information based on O*NET data and is the result of a national survey.
Use this list to find educational opportunities for this occupation. Contact the specific schools directly to find out application requirements and program availability.
In the table click on the "+" sign to expand/collapse areas.
No New Mexico public based training programs found for this specific occupation. However, please consider reviewing the list of NM Educational Opportunities and contacting a New Mexico Institution of Higher Education to see if a program in the related Career Cluster is available. |
This list is updated once a year and is compiled from the NM Department of Higher Education and other sources.
No New Mexico occupational license is required.
| Applied Mathematics | Applied Technology | Listening | Locating Information | Obersvation | Reading for Information | Teamwork | Writing |
|---|---|---|---|---|---|---|---|
| 3 | 0 | 3 | 4 | 4 | 4 | 4 | 3 |
For further information on WorkKeys please visit the ACT-WorkKeys website. Skill levels are provided for individuals who know thier scores.
| Industry | Percent of Employed |
|---|---|
| Accommodation | 95.8% |
| Gasoline Stations | * |
| Real Estate | * |
* Data is confidential.
Source: NMDWS, Economic Research and Analysis Bureau
- Assistant Innkeeper
- Concierge
- Desk Clerk
- Floor Clerk
- Front Desk Agent
- Front Desk Associate
- Front Desk Attendant
- Front Desk Clerk
- Front Desk Clerk, Hotel or Motel
- Front Desk Manager
- Front Desk Representative
- Front Desk Supervisor
- Front Office Agent
- Front Office Supervisor
- Guest Service Representative
- Guest Services
- Guest Services Agent (GSA)
- Guest Services Supervisor
- Hall Clerk
- Hotel Associate
- Hotel Clerk
- Hotel Desk Clerk
- Hotel Receptionist
- Hotel Reservation Agent
- Motel Clerk
- Night Auditor
- Register Clerk
- Reservationist
- Room Clerk