Customer Service Line for Employers

(505) 841-2000

Note: Long Distance charges will apply when calling from outside the Albuquerque area.

Welcome to the Unemployment Insurance Customer Service Line - Employer Information (CSL) This service is only available when using a touch tone telephone.

Tax Information	Appeals Information
determining liability	how to file an appeal
registering as an employer	appeals on tax issues
reporting requirements	lower to higher authority appeals
taxable wage base for the last five years tax rates	Specific Information
tax clearance certificates	your account's rate for the current year

Former Employee Appeal Information	Tax Forms
date of the scheduled hearing	a packet to set up a new account
name of the hearing officer	any other Unemployment Insurance Tax forms you may need
if a decision was issued

How do I use CSL?

Call 841-2000

You need to know the six digits of your employer account number and your nine digit federal tax identification number (FEIN number)

Select 1- to continue in English

or...

Select 2- to continue in Spanish

then...

Select 2- For Employer information
Listen closely to the options provided and make your selection.

NM Department of Workforce Solutions