• YouTube Twitter Instagram Facebook
  • Office Locations Contact Us

We are here for you

The New Mexico Department of Workforce Solutions (NMDWS) is here to help you through your employment questions with COVID-19 and assist you with your immediate hiring needs. For the latest news and announcements follow NMDWS on our official Twitter, Instagram, Facebook, and YouTube channels.

COVID-19 Business Header

COVID-19 Business Guidance



Report Refusal of Suitable Work to NMDWS

If you are a registered employer and have an account in the Unemployment Insurance Tax & Claims System, please log in to your employer account and click the "Refusal of Suitable Work" link to submit the name(s), Social Security number(s), and dates of employees or individuals who have refused a suitable job offer from your business. If you are not able to log into your account you may complete the Refusal of Suitable Work form by clicking on the button below.

Report Refusal of Suitable Work


Virtual Town Hall: Resources for Reopening New Mexico Businesses

Frequently Asked Questions

If a claimant is cleared on a separation with you, the employer, they would be eligible to be paid the four weeks of benefits that we are waiving the work search for and you would automatically be charged for those weeks of payment.

Rates for 2020 will not be impacted. Any benefit charges that occur as a result of layoffs or reductions in hours due to the COVID-19 outbreak will not be assessed to the employer accounts and will not be used to calculate employer rates for 2021. Employers may be liable for charges due to a separation that was not the result of the COVID-19 outbreak. Rates may be impacted in the future depending on other factors that determine contribution rates.

Governor Michelle Lujan Grisham has declared a state of public health emergency as a result of the novel coronavirus disease (COVID-19) and if an individual must self-quarantine or take care of an immediate family member due to COVID-19, they would be eligible to apply and receive unemployment benefits.

Yes, employers who are laying people off or reducing hours as a result of the COVID-19 outbreak should provide employees with a notification letter.

Yes, employers should submit an LOI for all individuals on spring break.

The department is not able to answer that question for you. If the need for you to dismiss those staff is directly related to the COVID-19 under the following conditions of reduction in business, workers who are self-quarantined or directed to be quarantined, or who have immediate family who is quarantined, or workers who have their hours reduced as a result of COVID-19, they may be eligible for Unemployment Insurance benefits.

Pandemic Emergency Unemployment Compensation (PEUC) provides an additional 13 weeks of benefits to individuals who have exhausted their regular state Unemployment Insurance claim (26 weeks) with a benefit year that ended on or after July 1, 2019. There are two ways to apply for PEUC, by calling 1-877-664-6984, Monday-Friday, 7am to 7pm, or online by logging in to your account at www.jobs.state.nm.us and selecting "Apply for Federal Extension Benefits" from the left navigation.

For assistance with your employer account, call 1-877-664-6984 and select Option #2 or send an email to uitax.support@dws.nm.gov.

If a claimant is separated due to a layoff and does NOT have a return to work date, their PTO is not reportable to the department. If a claimant is separated due to a layoff AND has a definite return to work date within (4) four weeks, or remains working but with reduced hours and is receiving UI benefits, then they need to report any wages they have earned which would include PTO for the week they are working.

New Mexico One-Time, Self-Employed Stimulus Payment (SESP) - Applications now closed

Families First Coronavirus Response Act (FFCRA) Guidance

The U.S. Department of Labor's (USDOL) Wage and Hour Division is providing guidance to answer employers' top questions in regards to determining coverage, obtaining exemptions, part-time employees, and how an employer calculates wages an employee is entitled to under FFCRA.

Additional Resources

Information for Employers - www.newmexico.gov

NMEDD Help for Businesses

Downsizing or Closing Your Business

State of New Mexico COVID-19 Updates - www.newmexico.gov

Stop the Spread of Germs Bilingual Poster - PDF

Coronavirus Health Hotline: 1-855-600-3453
(Please use the number above if you have HEALTH related questions about the coronavirus.)

Coronavirus Information Hotline: 1-833-551-0518
(Please use the number above if you have questions about school closures, job issues etc.)


  • Do you want to become an

    Applications Developer?

    Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency.

  • Do you want to become a


    Assemble, install, alter, and repair pipelines or pipe systems that carry water, steam, air, or other liquids or gases. May install heating and cooling equipment and mechanical control systems.

  • Do you want to become an


    Raise, place, and unite iron or steel girders, columns, and other structural members to form completed structures or structural frameworks. May erect metal storage tanks and assemble prefabricated metal buildings.

  • Do you want to become an


    Perform preliminary work with the material and tools of the trade; residential and commercial rough wiring and finish work including the installation of various kinds of wires, cables, and conduits per the National Electrical Code; industrial lighting and service installation; motors controls and installation including emergency generators, relays, and timing devices.

Can't find what you're looking for?

Contact us and we'll do our best to answer your questions.