Why was this letter sent to me?
This letter was sent to you because you were either late on your payment to the New Mexico Department of Workforce Solutions, or you failed to make a payment.
What does this letter mean?
This letter means that you were late on a payment or that you didn't make one at all. This letter is informing you that failure to make a payment will result in the dissolution of the payment plan agreement previously established and that interest will continue to accrue on the debt.
What do I do next?
You should make a payment online by logging in to your account at www.dws.state.nm.us, or you can send your payment through mail to the address given in the letter. If you have already made a payment, you can disregard this notice, but keep it for your records.
Where am I in the claims or tax process?
You are on a payment plan agreement with the Department in order to pay off a debt owed.
Who should I contact if I have any questions?
You can access your employer account online as well as other claims and tax information at www.dws.state.nm.us.
You can also contact a Customer Service Agent in the Unemployment Insurance Operations Center at 1-877-664-6984, Monday through Friday from 8:00 a.m. to 4:30 p.m.