Information (51    ) |  
National |  
|   |  
Office and Administrative Support Occupations |  
  
| Occupation | 
Occ. code | 
Estabs. reporting occupation | 
Est. empl. | 
Empl %RSE | 
Mean wage | 
Mean %RSE | 
Entry wage | 
Exp. wage | 
25th pct | 
Median wage | 
75th pct | 
 
| OFFICE AND ADMINISTRATIVE SUPPORT OCCUPATIONS | 
43-0000 | 
           | 
  622,940    | 
  1.00       | 
$ 36,912 | 
  0.40       | 
 | 
 | 
$ 25,685 | 
$ 33,743 | 
$ 46,166 | 
 
 | hourly |   |   |   | 
  | 
$ 17.74 | 
  | 
 | 
 | 
$ 12.35 | 
$ 16.22 | 
$ 22.20 | 
 
| First-Line Supervisors/Managers of Office and Administrative Support Workers | 
43-1011 | 
           | 
   39,030    | 
  1.40       | 
$ 57,281 | 
  0.40       | 
 | 
 | 
$ 42,689 | 
$ 55,328 | 
$ 69,479 | 
 
 | hourly |   |   |   | 
  | 
$ 27.54 | 
  | 
 | 
 | 
$ 20.52 | 
$ 26.60 | 
$ 33.41 | 
 
| Switchboard Operators, Including Answering Service | 
43-2011 | 
           | 
    4,100    | 
  9.70       | 
$ 26,258 | 
  1.90       | 
 | 
 | 
$ 20,266 | 
$ 25,246 | 
$ 31,033 | 
 
 | hourly |   |   |   | 
  | 
$ 12.63 | 
  | 
 | 
 | 
$  9.74 | 
$ 12.14 | 
$ 14.92 | 
 
| Telephone Operators | 
43-2021 | 
           | 
   14,230    | 
  8.60       | 
$ 35,133 | 
  2.00       | 
 | 
 | 
$ 25,000 | 
$ 33,385 | 
$ 46,923 | 
 
 | hourly |   |   |   | 
  | 
$ 16.89 | 
  | 
 | 
 | 
$ 12.02 | 
$ 16.05 | 
$ 22.56 | 
 
| Communications Equipment Operators, All Other | 
43-2099 | 
           | 
      410    | 
 21.80       | 
$ 29,172 | 
  7.30       | 
 | 
 | 
$ 20,276 | 
$ 26,841 | 
$ 33,753 | 
 
 | hourly |   |   |   | 
  | 
$ 14.02 | 
  | 
 | 
 | 
$  9.75 | 
$ 12.90 | 
$ 16.23 | 
 
| Bill and Account Collectors | 
43-3011 | 
           | 
   12,350    | 
  4.30       | 
$ 36,462 | 
  1.10       | 
 | 
 | 
$ 28,681 | 
$ 34,612 | 
$ 43,119 | 
 
 | hourly |   |   |   | 
  | 
$ 17.54 | 
  | 
 | 
 | 
$ 13.79 | 
$ 16.65 | 
$ 20.73 | 
 
| Billing and Posting Clerks and Machine Operators | 
43-3021 | 
           | 
    9,290    | 
  4.80       | 
$ 34,878 | 
  0.90       | 
 | 
 | 
$ 27,556 | 
$ 33,323 | 
$ 40,961 | 
 
 | hourly |   |   |   | 
  | 
$ 16.77 | 
  | 
 | 
 | 
$ 13.25 | 
$ 16.02 | 
$ 19.69 | 
 
| Bookkeeping, Accounting, and Auditing Clerks | 
43-3031 | 
           | 
   36,170    | 
  2.20       | 
$ 37,280 | 
  0.50       | 
 | 
 | 
$ 29,008 | 
$ 36,381 | 
$ 44,704 | 
 
 | hourly |   |   |   | 
  | 
$ 17.92 | 
  | 
 | 
 | 
$ 13.95 | 
$ 17.48 | 
$ 21.49 | 
 
| Payroll and Timekeeping Clerks | 
43-3051 | 
           | 
    2,630    | 
  4.10       | 
$ 40,338 | 
  0.80       | 
 | 
 | 
$ 32,720 | 
$ 39,918 | 
$ 47,546 | 
 
 | hourly |   |   |   | 
  | 
$ 19.40 | 
  | 
 | 
 | 
$ 15.73 | 
$ 19.19 | 
$ 22.85 | 
 
| Procurement Clerks | 
43-3061 | 
           | 
    1,370    | 
 13.50       | 
$ 41,381 | 
  2.70       | 
 | 
 | 
$ 34,254 | 
$ 41,452 | 
$ 48,456 | 
 
 | hourly |   |   |   | 
  | 
$ 19.90 | 
  | 
 | 
 | 
$ 16.47 | 
$ 19.93 | 
$ 23.29 | 
 
| Tellers | 
43-3071 | 
           | 
      790    | 
 25.00       | 
$ 28,017 | 
  3.00       | 
 | 
 | 
$ 23,436 | 
$ 26,544 | 
$ 32,250 | 
 
 | hourly |   |   |   | 
  | 
$ 13.47 | 
  | 
 | 
 | 
$ 11.27 | 
$ 12.76 | 
$ 15.50 | 
 
| Brokerage Clerks | 
43-4011 | 
           | 
           | 
 99.90       | 
$ 43,395 | 
 10.20       | 
 | 
 | 
$ 30,665 | 
$ 39,683 | 
$ 47,362 | 
 
 | hourly |   |   |   | 
  | 
$ 20.86 | 
  | 
 | 
 | 
$ 14.74 | 
$ 19.08 | 
$ 22.77 | 
 
| Correspondence Clerks | 
43-4021 | 
           | 
      250    | 
 16.50       | 
$ 34,550 | 
  3.10       | 
 | 
 | 
$ 28,640 | 
$ 34,581 | 
$ 40,655 | 
 
 | hourly |   |   |   | 
  | 
$ 16.61 | 
  | 
 | 
 | 
$ 13.76 | 
$ 16.63 | 
$ 19.55 | 
 
| Credit Authorizers, Checkers, and Clerks | 
43-4041 | 
           | 
    1,650    | 
 10.20       | 
$ 43,630 | 
  2.50       | 
 | 
 | 
$ 36,258 | 
$ 44,571 | 
$ 51,186 | 
 
 | hourly |   |   |   | 
  | 
$ 20.98 | 
  | 
 | 
 | 
$ 17.43 | 
$ 21.43 | 
$ 24.61 | 
 
| Customer Service Representatives | 
43-4051 | 
           | 
  183,260    | 
  2.10       | 
$ 36,657 | 
  0.60       | 
 | 
 | 
$ 26,636 | 
$ 33,180 | 
$ 44,714 | 
 
 | hourly |   |   |   | 
  | 
$ 17.63 | 
  | 
 | 
 | 
$ 12.81 | 
$ 15.95 | 
$ 21.49 | 
 
| Eligibility Interviewers, Government Programs | 
43-4061 | 
           | 
      360    | 
 16.50       | 
$ 42,577 | 
  3.40       | 
 | 
 | 
$ 33,528 | 
$ 41,912 | 
$ 50,910 | 
 
 | hourly |   |   |   | 
  | 
$ 20.47 | 
  | 
 | 
 | 
$ 16.11 | 
$ 20.15 | 
$ 24.48 | 
 
| File Clerks | 
43-4071 | 
           | 
    3,240    | 
  7.30       | 
$ 32,168 | 
  1.90       | 
 | 
 | 
$ 21,820 | 
$ 29,530 | 
$ 43,804 | 
 
 | hourly |   |   |   | 
  | 
$ 15.47 | 
  | 
 | 
 | 
$ 10.49 | 
$ 14.20 | 
$ 21.06 | 
 
| Interviewers, Except Eligibility and Loan | 
43-4111 | 
           | 
      410    | 
 14.70       | 
$ 26,411 | 
 11.20       | 
 | 
 | 
$ 16,462 | 
$ 23,088 | 
$ 34,192 | 
 
 | hourly |   |   |   | 
  | 
$ 12.70 | 
  | 
 | 
 | 
$  7.91 | 
$ 11.10 | 
$ 16.44 | 
 
| Library Assistants, Clerical | 
43-4121 | 
           | 
    9,900    | 
  4.50       | 
$ 22,025 | 
  1.20       | 
 | 
 | 
$ 17,423 | 
$ 20,225 | 
$ 25,532 | 
 
 | hourly |   |   |   | 
  | 
$ 10.59 | 
  | 
 | 
 | 
$  8.37 | 
$  9.72 | 
$ 12.28 | 
 
| Loan Interviewers and Clerks | 
43-4131 | 
           | 
      770    | 
 25.60       | 
$ 36,534 | 
  4.50       | 
 | 
 | 
$ 28,098 | 
$ 34,458 | 
$ 41,739 | 
 
 | hourly |   |   |   | 
  | 
$ 17.57 | 
  | 
 | 
 | 
$ 13.51 | 
$ 16.56 | 
$ 20.07 | 
 
 
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