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What are the benefits of using SIDES or SIDES E-Response?

SIDES and SIDES E-Response give employers and TPAs an electronic way to simplify and streamline responses to UI information requests, saving time and money by:

  • Eliminating delays related to paper mail delivery and allowing more time to gather information and respond timely.
  • Ensuring more complete information is provided through standard edits, validations and business rules, reducing time-consuming follow up phone calls.
  • Reducing paper handling, staff time and postage costs.

As a result, improper payments are prevented, and UI tax rates are kept as low as possible.

Who developed SIDES and SIDES E-Response and why?

SIDES and SIDES E-Response were developed through a strategic partnership between the USDOL and state UI agencies to improve the UI information exchange process, reduce instances of improper UI payments and save employers and TPAs time and money.



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    Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency.

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    Assemble, install, alter, and repair pipelines or pipe systems that carry water, steam, air, or other liquids or gases. May install heating and cooling equipment and mechanical control systems.

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    Raise, place, and unite iron or steel girders, columns, and other structural members to form completed structures or structural frameworks. May erect metal storage tanks and assemble prefabricated metal buildings.

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    Perform preliminary work with the material and tools of the trade; residential and commercial rough wiring and finish work including the installation of various kinds of wires, cables, and conduits per the National Electrical Code; industrial lighting and service installation; motors controls and installation including emergency generators, relays, and timing devices.

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