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What are SIDES and SIDES E-Response?

Developed through a strategic partnership between the U.S. Department of Labor (USDOL) and state unemployment insurance (UI) agencies, the State Information Data Exchange System (SIDES) and SIDES E-Response offer employers and third-party administrators (TPAs) –free of charge – a secure, electronic and nationally-standardized format to better anticipate and supply the data needed for responding to UI information requests, reduce follow-up phone calls and streamline UI response processes.

What are the differences between SIDES and SIDES E-Response?

SIDES E-Response is a website that provides an easy and efficient way to respond to UI information requests from state UI agencies. SIDES is a more automated data-exchange interface between employers’ IT systems and SIDES. It is designed for employers and TPAs that typically deal with a large volume of UI information requests and is especially helpful to those employers and TPAs that operate in multiple states.

Who can use SIDES or SIDES E-Response?

SIDES and SIDES E-Response are available free of charge to every employer and TPA in any state implementing the SIDES and SIDES E-Response systems. As of September 30, 2012, 42 states will be using SIDES and SIDES E-Response. To find out if your state is participating, please visit http://info.uisides.org

What are the benefits of using SIDES or SIDES E-Response?

SIDES and SIDES E-Response give employers and TPAs an electronic way to simplify and streamline responses to UI information requests, saving time and money by:

  • Eliminating delays related to paper mail delivery and allowing more time to gather information and respond timely.
  • Ensuring more complete information is provided through standard edits, validations and business rules, reducing time-consuming follow up phone calls.
  • Reducing paper handling, staff time and postage costs.

As a result, improper payments are prevented, and UI tax rates are kept as low as possible.

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