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NMDWS urges claimants to plan accordingly for multiple Unemployment Insurance Operations Center closures next week

For Immediate Release
January 14, 2020

Contact: Stacy Johnston
Acting Public Information Officer


NMDWS urges claimants to plan accordingly for multiple Unemployment Insurance Operations Center closures next week


(Albuquerque, NM) – All New Mexico Department of Workforce Solutions’ (NMDWS) offices, including the Unemployment Insurance (UI) Operations Center, will be closed on Monday, January 18, 2021 in observance of Martin Luther King Jr. Day. The UI Operations Center along with all NMDWS online systems will be unavailable starting at noon on Friday, January 22 through Saturday, January 23rd while the department moves system servers. The department urges claimants to plan accordingly.

The Unemployment Insurance Tax & Claims System (www.jobs.state.nm.us) is available online 24 hours a day, 7 days a week apart from the afternoon of January 22 through January 23. Customer Service Agents in the Unemployment Insurance Operations Center will be available when extended business hours resume on Tuesday, January 19, at 7:00am after the Martin Luther King Jr. holiday, and Monday, January 25, following the department system server relocation. The extended business hours of the Unemployment Insurance Operations Center are 7:00am to 5:00pm, Monday through Friday.

NMDWS would like to remind all eligible UI claimants that Monday, January 18, 2021 is a federal holiday. Most banking institutions and the U.S. Postal Service will be closed in observance of Martin Luther King Jr. Day. This may result in a delay of banking transactions for UI debit card and direct deposit benefit payment recipients. This may also result in a delay of mail delivery for UI claimants who receive checks.

Additional information about the Unemployment Insurance program, the Unemployment Insurance Tax & Claims System, and COVID-19 information for affected workers and businesses is available on our website at www.dws.state.nm.us. For the latest announcements and updates, follow us on Twitter (twitter.com/NMDWS), Instagram (Instagram.com/NMDWS), Facebook (facebook.com/NewMexicoDWS), and our official YouTube channel (youtube.com/NMDWS).





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