NMDWS to Observe Upcoming Holidays
(Albuquerque, NM) - All New Mexico Department of Workforce Solutions offices, including the unemployment insurance call center, will be closed in observance of Christmas on Monday, December 26, 2011 and New Year’s on Monday, January 2, 2012. The unemployment insurance claims system website, www.dws.state.nm.us, will be available from 3 a.m.-8 p.m. daily, and the unemployment insurance toll-free telephone option, 1-877-664-6984, will be available 24-hours a day for normal self-service functions.
Automated Toll-Free Phone Options and Website Available
(Albuquerque) - The New Mexico Department of Workforce Solutions’ unemployment insurance call center will be closed in observance of the Thanksgiving holiday from Thursday, November 24 to Sunday, November 27, 2011. The department urges claimants to plan accordingly.
Automated Toll-Free Phone Options and Website Available
(Albuquerque) - The New Mexico Department of Workforce Solutions’ unemployment insurance call center will be closed Monday, October 10, 2011 in observance of Columbus Day. The department urges claimants to plan accordingly.
Increased efforts to verify UI required work search documentation
(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) has launched the Work Search Verification Pilot Project to address unemployment insurance (UI) program integrity and adherence to UI benefit requirements. All UI claimants are required to conduct a minimum of two work search contacts for each week that benefits are claimed, keep a record of those work search contacts, and provide the record to NMDWS upon request. NMDWS performs a random audit based on federal requirements; the Work Search Verification Pilot Project will increase the number and frequency of work search cases to be reviewed.
NMDWS receives USDOL grant to address overpayments and fraud
(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) announced that the department will receive $2,499,029 in grant funding from the U.S. Department of Labor to address unemployment insurance (UI) program integrity. These funds will primarily be used to enhance the new, fully integrated UI tax and claims system (uFACTS), to be launched in 2012. New Mexico received the second highest grant out of more than $191 million awarded to 40 states, the District of Columbia and Puerto Rico.