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New Mexico to Launch Integrated UI System January 6, 2013

NMDWS announces official go-live date for new UI tax and claims system

(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) announced that the department will officially launch the new, fully-integrated Unemployment Insurance system on January 6, 2013 and will be the first state in the country to simultaneously launch a tax and claims system. States have launched claims systems as quickly as 51 months, and others have launched separate tax systems within 24 months.  New Mexico will launch an integrated system that will meet the high standards and needs of all of the department’s customers within a 36-month timeframe.

Changes to the 1-877-664-6984 Unemployment Insurance Self-Service Options

NMDWS announces changes to the weekly certification options for UI claimants

(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) announced changes to the weekly certification option on the 1-877-NM-4-MYUI (1-877-664-6984) toll-free number effective Sunday, November 25, 2012. As part of the implementation phase of the new Unemployment Insurance (UI) system, the option to certify via 1-877-664-6984 will only be available Monday through Saturday. There will not be an option to certify for weekly benefits on Sundays via 1-877-664-6984; however, individuals can also certify seven days a week via the web at www.dws.state.nm.us on Sundays from 3 a.m. to 7:00 p.m. and Mondays through Saturdays from 3 a.m. to 8:00 p.m.

“We are currently working on reaching out to individuals certifying for UI benefits to explain the changes to the 1-877-664-6984 self-service options and to stress the Sunday certification option via the web at www.dws.state.nm.us,” said Cabinet Secretary Celina Bussey. “Encouraging UI claimants to use the online system allows us to maximize the new functionality and potential of the online UI system coming in January.”

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