SIDES and SIDES E-Response give employers and TPAs an electronic way to simplify and streamline responses to UI information requests, saving time and money by:
- Eliminating delays related to paper mail delivery and allowing more time to gather information and respond timely.
- Ensuring more complete information is provided through standard edits, validations and business rules, reducing time-consuming follow up phone calls.
- Reducing paper handling, staff time and postage costs.
As a result, improper payments are prevented, and UI tax rates are kept as low as possible.