You can file your new (initial) Unemployment Insurance (UI) claim online by going to the New Mexico Workforce Connection online system at www.jobs.state.nm.us.
Computers are available at your local New Mexico Workforce Connection Centers and local libraries. Our UI Tax & Claims system is available to take initial claims and weekly certifications from 4:00 a.m. to 9:00 p.m. Sunday through Friday. Please allow at least 30 minutes to file an online claim prior to system down time.
All individuals applying for and receiving unemployment benefits are required to log into the New Mexico Workforce Connection Online System (www.jobs.state.nm.us) first in order to access the UI Tax & Claims system. Individuals will be required to maintain usernames and passwords for both the online jobs system (www.jobs.state.nm.us) and the UI Tax & Claims system.
You can also file by phone by calling the toll free number 1-877-664-6984. After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will assist you with completing your claim. Our UI Operations Center is open from 7:00 a.m. - 6:30 p.m., Monday through Friday. *Starting September 8th hours will be 7:00am-5:00pm