Why was this letter sent to me?
This letter was sent to inform you that an Unemployment Insurance claim was filed by a former employee. It also shows you wages listed by the former employee that you paid in the base period indicated. The base period is the first four of the last five completed calendar quarters before the date of the claim.
What does this letter mean?
This letter notifies you that a claim has been filed, gives you an opportunity to correct base period wages, and informs you of your potential liability. If there were sufficient wages earned to make the claimant monetarily eligible, your account will be charged unless the claim is denied for non-monetary reasons.
What do I do next?
If you do not agree with the amount reported by claimant, you can file an appeal within 15 business days from the date of the letter. If the wages are inaccurate, or the claimant never worked for you, log in to your online account at www.dws.state.nm.us to make adjustments to your wage report(s).
Where am I in the claims or tax process?
A new claim has been filed or reopened and your account may be charged. At this time you will also have to respond to any other correspondence that has been sent to you.
Who should I contact if I have any questions?
You can access your employer account online as well as other claims and tax information at www.dws.state.nm.us.
You can also contact a Customer Service Agent in the Unemployment Insurance Operations Center at 1-877-664-6984, Monday through Friday from 8:00 a.m. to 4:30 p.m.