Why was this letter sent to me?
This letter is sent to the employer to inform them that the claimant had indicated they were employed during the base period, but no wages are showing as being reported.
What does this letter mean?
The Department is attempting to verify if wages were earned or maybe not reported correctly through the information provided by the claimant and the information being requested through this letter from the employer.
What do I do next?
Review the information stated on this letter. If corrections are needed, log into the online Employer Account and update claimant wages. You can also return this written request. If all information is correct, there is no need to sent this letter back to NMDWS.
Where am I in the claims or tax process?
Wage information is being updated to reach a determination on the claim.
Who should I contact if I have any questions?
You can access your employer account online as well as other claims and tax information at www.dws.state.nm.us.
You can also contact a Customer Service Agent in the Unemployment Insurance Operations Center at 1-877-664-6984, Monday through Friday from 8:00 a.m. to 4:30 p.m.