Certain claim issues relate to the eligibility requirements of Unemployment Insurance. Issues can include: if you have become a student; are unable or unavailable for work; if you have moved; if you are working; and if you are not actively seeking work. Issues on a claim can sometimes take a few weeks for a decision to be made.
If your claim issue relates to a separation issue, NMDWS’ adjudication unit will contact you. For a separation issue, you and your employer will be asked to describe the circumstances surrounding your employment separation. Based on the information provided, a claims adjudicator will issue a decision within a few weeks in accordance with New Mexico Unemployment Insurance law. The decision may delay or deny payment. You will receive a written determination within 4-8 weeks from your date of initial claim. If you are denied benefits and you do not agree, you may appeal the decision within 15 days from the date of determination. You should continue to certify if you are appealing the determination.