Identity Verification for UI Benefits

The New Mexico Department of Workforce Solutions (NMDWS) takes fraud prevention and your identity protection seriously. Identity Verification is a requirement in the application process for Unemployment Insurance (UI) benefits and must be done within 10 days of submitting your UI claim. Failure to do so will result in a delay in processing your claim.

There are three ways to verify your identity when applying for UI benefits.

1. In-Person verification at an America's Job Center New Mexico Location

You may verify your identity at any America's Job Center New Mexico location where a friendly staff member will assist you in this process. A list of office locations is available at https://www.dws.state.nm.us/Office-Locations. Bring the following identification documents with you:

One of the following accepted documents:

Social Security Card
Past year’s W2 form with full social security number
Paycheck stubs with last 4 of social security number

Plus, one of the following:

Birth Certificate
State issued driver's license
State issued ID card
Passports and Passport Card
Permanent Residence Card
Military ID
Military DD214
Tribal Identification

2. Self-service online verification through Login.gov

This identity verification option can be done from any location with an internet connection with Login.gov to upload photos of your identity documents with your phone or computer.

Accepted ID Documents:

State Government ID

3. In-Person at a U.S. Post Office

This option will include a trip to any U.S. Postal Service location. By selecting this option, you will receive a letter through your preferred correspondence method with a barcode and confirmation number that you must bring with you to a U.S. Post Office location along with one of the following documents to verify your identity:

State issued driver’s license
State issued ID card
U.S. Armed Forces or uniformed service ID card (requires secondary ID)
U.S. Passport (requires secondary ID)

The post office will not accept the following as proof of identity:

Social Security Cards
Credit Card or Utility Bill Statements
State issued school ID
Medical Marijuana Card
Concealed Carry License
Any expired ID

The Post Office will also need proof of your current address, you may use your ID if the address is current. If your current address is different than what is shown on your ID, you will also need one of the following proofs of address: