Overview of Rapid Response Services
Rapid Response is an early intervention service that assists both employers and employees affected by layoffs or plant closures. It provides access to user-friendly resources and information to help transition affected workers into re-employment. When a company has to lay off employees it is difficult for both the employer and affected workers. The New Mexico Department of Workforce Solutions provides Rapid Response assistance statewide to help employees gain access to all federal and state programs that have resources available to help them.
The first step usually begins when a WARN notice is issued to the state (New Mexico Department of Workforce Solutions). It is important to note that an employer can request Rapid Response services even if they do not meet the requirements to file a WARN notice, and any New Mexico employer laying off workers may request Rapid Response services for their employees. A meeting is scheduled with the employer to discuss resources available to assist both the employer and the employees. The next step is the development of a plan of action to deliver needed services. This step is assisted through the work of “Rapid Response Team.”
The Rapid Response Team is comprised of representatives from the local area and partner agencies. Included in the team are:
- Unemployment Insurance
- New Mexico Workforce Connection
- WIOA Partner Organizations
- Trade Adjustment Assistance (where applicable)
- Veterans Representatives
The Rapid Response Team will hold meetings and informational sessions onsite at an employer’s location(s) and provide information about resources and services available from partners to assist the employees through the transition of being unemployed to employed.
The Rapid Response partners provide information on:
- Education and training opportunities
- Resume writing assistance
- Interviewing skills
- Career assessment
- Job Search/Placement Assistance
- Access to Internet for job search and posting resumes
- Resource rooms for computer, fax, and copies
- Unemployment Insurance
- NAFTA/Trade Adjustment Assistance
- Quick response to transition needs
- Pre-layoff aversion assistance with the help of Economic Development
- Information on WARN and NAFTA/TAA requirements
- Assistance in helping improve workers’ morale and productivity
Overview of the WARN Act
Under certain circumstances, the Worker Adjustment and Retraining Notification (WARN) Act requires you to provide notice 60 days in advance of plant closures or mass layoffs. The WARN Act is intended to offer protection to workers, their families and communities.
The U.S. Department Labor (USDOL) provides additional information and fact sheets about the WARN Act. USDOL also provides compliance assistance materials to help employers and workers understand their rights and responsibilities under the provisions of WARN, including everything you need to know about requirements for a WARN notice.
Submit WARN notices by mail, fax or e-mail.
- New Mexico Department of Workforce Solutions
Attn: Sheryl Springer, State Coordinator for Rapid Response
401 Broadway NE Albuquerque, NM 87102
Office: (505) 841-8488
Fax: (505) 841-8491
See links below for lists of New Mexico plant closure and layoff notices issued under the WARN Act. To access older WARN notices or if you have any questions regarding WARN notices, contact Sheryl Springer, State Coordinator for Rapid Response.