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Information for Furloughed Federal Employees in New Mexico

During a government shutdown, employees who are not required to work under one of the exceptions of national defense, law enforcement, or other activities directly involved with the protection of life and property are furloughed, that is, placed in a non-pay, non-duty status, until the shutdown ends. In the event of a Federal Government Shutdown, Federal employees may be eligible for Unemployment Insurance. 

Federal Employees Fact Sheet - PDF

Hoja Informativa para Empleados Federales - PDF

ETA 935 Claimants Affidavit of Federal Civilian Service - PDF

Unemployment Insurance Information 

You may choose to close your claim. There is no need to contact the Department to close your claim. The claim will inactivate when you stop filing weekly certifications. Employees who receive unemployment benefits and also later receive a retroactive payment from their employer for the same time period, will be required to repay the Department for the UI benefits received.

Any furloughed or excepted federal employee who was paid unemployment insurance (UI) benefits during the time of the partial government shutdown, and will be receiving back pay, must pay back the Department for the UI benefits received.

The Department will send you a Statement of Account letter on the first of the month after an overpayment has been determined. The letter will show the total amount of benefits that you will need to pay back. You have the option of paying the full amount due or making arrangements to pay the amount in installments. Follow the instructions in the Statement of Account letter to make a payment or call the Unemployment Insurance Operations Center at 1-877-664-6984 to set up a payment arrangement.

Yes, any taxes you chose to withhold from your weekly benefit amount will be included in the overpayment amount.

Yes, any dependent allowance payments will be part of your overpayment.

To avoid any collection activities, the Department encourages the payment of the full amount as soon as possible. If you are unable to pay the full amount at one time, a payment plan is available. Contact the Unemployment Insurance Operations Center at 1-877-664-6984 to request a payment plan.

    Log in to your Unemployment Insurance Tax & Claims System account at www.jobs.state.nm.us. Once you have logged in, select “Manage Debt” and then select “Make Payment.”
    Mail in a check, money order, or cashier’s check with a copy of your Notice of Determination and/or your Claimant ID to the following address:
    New Mexico Department of Workforce Solutions
    Attention: Benefit Payment Control
    P.O. Box 1928
    Albuquerque, NM 87103-1928
    Set up a payment plan by calling 1-877-664-6984 Monday – Friday, 8:00 a.m. – 4:30 p.m.

If you already have a claim, access your account online and select the “Reopen” link. By selecting the reopen link, your account will be reactivated, and you will be able to start certifying the Sunday after your claim is reopened. Please note, once you reopen your claim you will be required to serve a “waiting week” before your benefits will become eligible.

If you do not already have a claim, you may file your new (initial) Unemployment Insurance (UI) claim online by going to the New Mexico Workforce Connection Online System at www.jobs.state.nm.us. You may also call the Unemployment Insurance Operations Center at 1-877-664-6984, Monday – Friday, 8:00 a.m. – 4:30 p.m.

If you are unable to reopen your claim, please contact the Unemployment Insurance Operations Center at 1-877-664-6984, Monday – Friday, 8:00 a.m. – 4:30 p.m.

Additional Resources & Assistance

The lists below will be updated as information becomes available.

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