Understanding Disability Etiquette
(2:00 – 2:50)
In this presentation, learners will gain an understanding of
why disability etiquette is an important topic to consider while working with individuals
with disabilities. Attendees will learn the differences between People First
vs. Identity First Language, and how etiquette considerations can shift
depending on whether the interaction is in person or via written communication.
Topics such as cultural differences, and etiquette considerations across
various disability groups is discussed.
Dominique Nunez, Staff Development Trainer, New Mexico
Division of Vocational Rehabilitation
Mario
Lucero, Field Operations Director, New Mexico Division of Vocational
Rehabilitation Leila Melendez, CEO, Workforce Solutions Borderplex
PowerPoint Presentation - PDF
Communication is for the Birds: How to Build Trust, Commitment,
Distinction and Performance
(3:00 – 3:50)
This session will cover the
following areas:
·
Success
is a Matter of Course.
·
How
to Build Trust, Commitment, Distinction and Performance.
·
Personality
differences and How to Communicate Effective with Each Personality.
·
Generational
Differences and How They Impact Communication.
DJ Heckes, Owner/CEO, EXHIB-IT!
PowerPoint Presentation - PDF