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New Mexico Recognized for Outstanding Achievements in the Unemployment Insurance Program


October 2, 2014                                                                                                                            


Contact: Joy Forehand

New Mexico Department of Workforce Solutions

(505) 250-3926




Contact: Estevan J. Lujan

New Mexico Department of Information Technology

(505) 819-8129



New Mexico Recognized for Outstanding Achievements in the Unemployment Insurance Program

Recognition Highlights Impact of New System and Program Improvements on NM Unemployment Insurance Fraud and Overpayments

Santa Fe — Today Governor Susana Martinez announced that New Mexico has been recognized for outstanding achievement for the Unemployment Insurance Tax and Claims System. The National Association of State Chief Information Officers (NASCIO) has awarded New Mexico a 2014 Outstanding Information Technology Achievement Award in Digital Government, recognizing the Department of Workforce Solutions’ (DWS) fully-integrated tax and claims system. New Mexico is the first state in the nation to integrate and launch both the tax and claims systems simultaneously.

“I’m proud of our continued progress to improve efficiency and fight waste, fraud, and abuse on behalf of New Mexico taxpayers,” said Governor Susana Martinez. “This important system is a critical tool to offer better customer service to employers and those seeking unemployment assistance. This award helps recognize the dozens of people who have worked so hard to make this new system a success.”

NASCIO presented New Mexico with this award as part of its 2014 State IT Recognition Awards. NASCIO states that, “successful information technology initiatives in state government deserve to be highlighted and shared in order to promote innovation, foster better government, and engage citizens.”

To view the brief video on NASCIO’s site that showcases New Mexico’s innovative system, click here.

“Our Department takes pride in our work on behalf of our employers and customers,” said Department of Workforce Solutions Cabinet Secretary Celina Bussey. “We will continue to follow through with targeted strategies and initiatives that increase program integrity.”

In January of 2013, New Mexico successfully launched the Unemployment Insurance Tax and Claims System, designed to meet the high standards and needs of both businesses and job seekers. In the first year alone, the new system was instrumental in helping New Mexico reduce Unemployment Insurance fraud by 60%, as well as significantly reducing overpayments for the second year in a row. The New Mexico Unemployment Insurance program is now ranked among the top ten performing states for timeliness and quality measures.

"This national recognition is due to the cooperation and collaboration between state agencies on important information technology projects," said Department of Information Technology (DoIT) Cabinet Secretary and State Chief Information Officer Darryl Ackley. "These successes enable us to more efficiently deliver critical government services to our constituents."

Founded in 1969, the National Association of State Chief Information Officers (NASCIO) is a nonprofit, 501(c)3 association representing state chief information officers and information technology executives and managers from the states, territories, and the District of Columbia. NASCIO’s mission is to foster government excellence through quality business practices, information management, and technology policy.


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