NMDWS Experiencing Issues with Unemployment Insurance Tax & Claims System
For Immediate Release
June 14, 2019
Contact: Bill McCamley
Secretary, New Mexico Department of Workforce Solutions
Department of Workforce Solutions Experiencing Issues with Unemployment Insurance June 14, 2019.
ALBUQUERQUE -- The Department of Workforce Solutions experienced intermittent issues with the Unemployment Insurance Tax & Claims System today Friday, June 14. Our staff are working to resolve these issues and expect the system to return to service by Sunday morning June 16, 2019 at 4:00 am.
People may have tried to call our Operations Center to receive service today and were unable to reach our staff. For customers needing to certify their claims, you may go on line starting Sunday June 16 at 4:00 am at www.jobs.state.nm.us or you may call our Operations Center beginning Monday morning at 1(877)664-6984. Our Operations Center is open Monday-Friday from 8:00am-4:30pm.
Department staff will also be working to contact claimants who may have experienced issues on Friday to ensure that their needs are addressed. There may be a small delay in the disbursement of Unemployment benefits for the week of June 17, 2019. However, the Department will be working with citizens making claims to ensure that service resumes as quickly and smoothly as possible and assure that no delay will last more than a few days.
We ask for patience as these issues are resolved.