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Unemployment Insurance Call Center Closed Monday

Automated Toll-Free Phone Options and Website Available

(Albuquerque) - The New Mexico Department of Workforce Solutions’ Unemployment Insurance call center will be closed Monday, January 16, 2012 in observance of Martin Luther King, Jr. Day. The department urges claimants to plan accordingly.

The Unemployment Insurance claims system website, www.dws.state.nm.us, is available from 3 a.m. – 8 p.m. daily, and the Unemployment Insurance toll-free phone option, 1-877-664-6984, will be available 24-hours a day for normal self-service functions.

NMDWS would like to remind all eligible Unemployment Insurance claimants that Monday, January 16 is a federal holiday. Banking institutions and the US Postal Service will be closed in observance of Martin Luther King, Jr. Day. This will result in a delay of banking transactions for Unemployment Insurance debit card and direct deposit benefit payment recipients certifying on Sunday. This will also result in a delay of mail delivery for a small portion of Unemployment Insurance claimants who receive checks.

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