• YouTube Twitter Instagram Facebook
  • Office Locations Contact Us
/ Categories: Department News

Workforce Solutions Expands Hours of Unemployment Insurance System Availability

For Immediate Release                                                                                                                                                                

May 15, 2015                                                                                                                                                                               



Contact:  Joy Forehand

Office: 505.841.8450

Media Inquiries: 505.250.3926




Workforce Solutions Expands Hours of Unemployment Insurance System Availability

Online system will be available from 4:00 a.m. to 9:00 p.m. Sunday through Friday


(Albuquerque, NM) - The New Mexico Department of Workforce Solutions (NMDWS) has extended the hours that the Unemployment Insurance (UI) Tax & Claims System is available for approximately 15,000 claimants and 45,000 employers across the state. The online system will now be available Sunday through Friday from 4 a.m. to 9 p.m.


“Adding two hours in the evenings will allow additional time for employers and individuals to access the system and  provide more opportunity for those who need to view their account, update information, or check the status of a claim,” said Cabinet Secretary Celina Bussey. “Improving the quality of our customer service and the accessibility to our services and programs has been top priority, and this expansion of hours for the online system aligns with these ongoing goals.”


The online UI Tax & Claims System will be available Sunday through Friday from 4 a.m. to 9 p.m. The system can be accessed through the main NMDWS website at www.dws.state.nm.us, or individuals filing or certifying for benefits can go directly to the New Mexico Workforce Connection site at www.jobs.state.nm.us. The hours for the UI Operations Center, for those who need to speak to a Customer Service Agent, will remain the same from 8 a.m. to 4:30 p.m., Monday through Friday. The UI Operations Center can be reached via the 1-877-NM-4-MYUI (1-877-664-6984) toll-free number.


Additional information about the new UI Tax & Claims System and the New Mexico Department of Workforce Solutions is available at www.dws.state.nm.us. For the latest announcements and updates, follow NMDWS on Twitter (twitter.com/NMDWS) and the official YouTube channel (youtube.com/user/nmdws). 



Previous Article Unemployment Insurance Operations Center Closed at Noon on Friday, April 3
Next Article Unemployment Insurance Operations Center Closed on Memorial Day


  • Become an application


    Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.

  • Do you want to become a


    Assemble, install, alter and repair pipelines or pipe systems that carry water, steam, air or other liquids or gases. May install heating and cooling equipment and mechanical control systems.

  • Do you want to become an


    Raise, place and unite iron or steel girders, columns and other structural members to form completed structures or structural frameworks. May erect metal storage tanks and assemble prefabricated metal buildings.

  • Do you want to become an


    Perform preliminary work with the material and tools of the trade; residential and commercial rough wiring and finish work including the installation of various kinds of wires, cables and conduits per the National Electrical Code; industrial lighting and service installation; motors controls and installation including emergency generators, relays and timing devices.

Can't find what you're looking for?

Contact us and we'll do our best to answer your questions.