Workforce Solutions Expands Hours of Unemployment Insurance System Availability
Contact: Joy Forehand
Media Inquiries: 505.250.3926
Expands Hours of Unemployment Insurance System Availability
Online system will
be available from 4:00 a.m. to 9:00 p.m. Sunday through Friday
(Albuquerque, NM) - The New Mexico Department of Workforce
Solutions (NMDWS) has extended the hours that the Unemployment Insurance (UI)
Tax & Claims System is available for approximately 15,000 claimants and
45,000 employers across the state. The online system will now be available
Sunday through Friday from 4 a.m. to 9 p.m.
“Adding two hours in the evenings will allow additional time
for employers and individuals to access the system and provide more
opportunity for those who need to view their account, update information, or
check the status of a claim,” said Cabinet Secretary Celina Bussey. “Improving
the quality of our customer service and the accessibility to our services and
programs has been top priority, and this expansion of hours for the online
system aligns with these ongoing goals.”
The online UI Tax & Claims System will be available
Sunday through Friday from 4 a.m. to 9 p.m. The system can be accessed through
the main NMDWS website at www.dws.state.nm.us,
or individuals filing or certifying for benefits can go directly to the New
Mexico Workforce Connection site at www.jobs.state.nm.us.
The hours for the UI Operations Center, for those who need to speak to a
Customer Service Agent, will remain the same from 8 a.m. to 4:30 p.m., Monday
through Friday. The UI Operations Center can be reached via the 1-877-NM-4-MYUI
(1-877-664-6984) toll-free number.
Additional information about the new UI Tax & Claims
System and the New Mexico Department of Workforce Solutions is available at www.dws.state.nm.us. For the latest
announcements and updates, follow NMDWS on Twitter (twitter.com/NMDWS) and the
official YouTube channel (youtube.com/user/nmdws).