How will I know if the department received my social security card and driver’s license if I faxed them in? If you faxed or emailed your proof of identity in, we received it. We take fraud seriously and have dedicated staff who review each identity verification issue individually, as this process cannot be automated. We appreciate your patience as we work to verify identities as quickly as possible.
How will I know if I qualify if my account has been on hold for several weeks? If your account is on hold or has a pending issue, continue to complete your weekly certifications and look for any correspondence that may be sent to your “View Correspondence” or “My Inbox” on your online account. If you are approved for benefits, you will receive a lump sum payment for all weeks you were eligible and certified for.
What if I need clarification on my 1099? The amount is far more than total calculated and more than I’ve received. Please be advised that your 1099G includes payments that you may have received in 2020 including your weekly benefit amount, Lost Wages Assistance (LWA), Worker Pandemic Benefit (WPB), and the $600/week FPUC under the CARES Act.
Virtual Town Hall – Continued Assistance Act Extensions will open February 7, 2021 This Wednesday the New Mexico Department of Workforce Solutions will host a virtual town hall in regards to the start of extended benefits under the Continued Assistance Act. Secretary McCamley along with subject matter experts will be on hand to provide further details on what claimants can expect, what they may need to do to prepare, and answer questions.