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Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file:

• ONLINE
  You can file your new (initial) UI claim online at www.jobs.state.nm.us.
  Get connected to online services today! ¡Conéctese a los servicios en línea hoy! - PDF


• 1-877-664-6984 TOLL-FREE TELEPHONE
  You can also file over the phone by calling 1-877-NM-4-MYUI(1-877-664-6984). After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will complete your claim. The UI Operations Center is open 8:00am–4:30pm, Monday–Friday.

Whether over the internet or by telephone, you will need the following information to file a new claim:

• Social Security Number (SSN) 
• Mailing address and phone number(s) of employer(s) you worked for in last 18 months
• The starting and ending dates of your last job (or jobs if more than one employer in last 18 months)
• If you are a non-citizen, have your "A" number (Alien Registration Number) and expiration date
• If you worked during the week you are filing your claim, be sure you know the gross amount (total dollars and cents before any deductions) of your pay before filing
• Pencil and paper to write down questions and instructions

The Disabled Veterans Outreach Program (DVOP) employment representative or Local Veterans Employment Representative (LVER) at your local New Mexico Workforce Connection office can make sure that your resume gets to employers looking for someone with your job skills or interests.

More than 111,000 transitioning service members take advantage of a 3-5 day Transition Assistance Program (TAP) workshop offered at 174 military installations nationwide. TAP workshops give information on finding jobs in the civilian labor force and benefits and services available to veterans and their families. Recently legislation was passed that allows military personnel within one year of separating from the military service and service members within two years of military retirement the opportunity to attend TAP workshops. For further information, contact your installation Family Support Center or military command. The e-VETS resource Advisor is an online tool designed to help veterans preparing to enter the job market. It includes information on a broad range of topics such as job search tools and tips, employment openings, career assessment, education and training, and benefits and special services available to veterans.

Yes. Most New Mexico Workforce Connection Centers have either a Disabled Veterans Outreach Program (DVOP) specialist or a Local Veterans Employment Representative (LVER) designated to serve veterans exclusively. These offices also host other workforce program partners that can assist with job training and employment services.