Changes to the 1-877-664-6984 Unemployment Insurance Self-Service Options

NMDWS announces changes to the weekly certification options for UI claimants

(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) announced changes to the weekly certification option on the 1-877-NM-4-MYUI (1-877-664-6984) toll-free number effective Sunday, November 25, 2012. As part of the implementation phase of the new Unemployment Insurance (UI) system, the option to certify via 1-877-664-6984 will only be available Monday through Saturday. There will not be an option to certify for weekly benefits on Sundays via 1-877-664-6984; however, individuals can also certify seven days a week via the web at www.dws.state.nm.us on Sundays from 3 a.m. to 7:00 p.m. and Mondays through Saturdays from 3 a.m. to 8:00 p.m.

“We are currently working on reaching out to individuals certifying for UI benefits to explain the changes to the 1-877-664-6984 self-service options and to stress the Sunday certification option via the web at www.dws.state.nm.us,” said Cabinet Secretary Celina Bussey. “Encouraging UI claimants to use the online system allows us to maximize the new functionality and potential of the online UI system coming in January.”

New Look and Functionality for Online Jobs System

NMDWS Integrates Reemployment and Unemployment Services
(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) will launch the redesigned New Mexico Workforce Connection online system (www.jobs.state.nm.us) as the single portal for reemployment and unemployment services in New Mexico. As of Saturday, October 20, 2012, all Unemployment Insurance (UI) claimants accessing claim information, applying for benefits, and certifying online will log in first to the New Mexico Workforce Connection system (www.jobs.state.nm.us) and then can log into the UI Claims system located in various locations, including on the left-hand side of the page under “Unemployment Insurance.” UI claimants will be required to maintain usernames and passwords for both the online jobs system and the UI claims system.

New Mexico Awarded Over $5.2 Million for UI Integrity

NMDWS receives USDOL grant to bolster overpayment and fraud prevention efforts

(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) announced that the department will receive $5,217,504 in additional grant funding from the U.S. Department of Labor (USDOL) to not only continue efforts to address Unemployment Insurance (UI) program integrity but to take the lead on one of three consortium projects in the country and expand the use of reemployment assessments to assist the long-term unemployed. New Mexico received the fifth highest grant out of more than $191 million awarded to 30 states, the District of Columbia, Puerto Rico, and the Virgin Islands.

NMDWS Launches First of UI Informational Videos

NMDWS announces new video series to address overpayments and fraud

(Albuquerque, NM) – The New Mexico Department of Workforce Solutions (NMDWS) announced the launch of the first video from the “Unemployment Insurance Informational Video Series” as part of the department’s outreach campaign to address Unemployment Insurance (UI) program integrity. "Search for Work" is the first video released from NMDWS' new Unemployment Insurance Informational Video Series. Beginning October 2012, the department will release a new video from the 10-video series every week, including Spanish versions.

Number of Tier I EUC Benefit Weeks Reduced

Tier I of Emergency Unemployment Compensation Will Be 14 Additional Weeks

(Albuquerque, NM) – The New Mexico Department of Workforce Solutions announced that individuals filing a Tier 1 Emergency Unemployment Compensation (EUC) claim with an effective date of September 2, 2012 or later will be eligible for a maximum of 14 weeks of Tier 1 EUC, not 20 weeks. Those Unemployment Insurance claimants currently on Tier I benefits or eligible to claim Tier I benefits before September 2 will continue to receive Tier I payments up to 20 weeks, as part of a phase-out period. This is in accordance with the provisions of the Middle Class Tax Relief and Job Creation Act of 2012 (P.L. 112-96) signed into law by the President in February of this year. After September 2, the total maximum period that an Unemployment Insurance claimant can be potentially be eligible for benefits in New Mexico will be 54 weeks.

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